Services – FAQs
Garden Design Services – FAQs
Do you only work in Christchurch?
We are based in Christchurch and work throughout the wider region. Travel fees apply for sites more than 20km from Parklands.
Can I start with one service and upgrade later?
Yes. Many clients begin with an on-site consultation and later move into a concept or full garden design plan.
Do you design small gardens?
Absolutely. Thoughtful design is just as important in small spaces as it is in larger properties.
Do you offer planting or construction?
We mainly focus on garden design, planting and soft gardening. If you need construction carried out we can construct some of this but for larger more complex items it is more cost effective in some cases to use a contractor. This can be discussed for individual needs.
On-Site Garden Consultation – FAQs
What should I prepare before the consultation?
It’s helpful to think about how you use your garden and any problem areas. We will send you a basic questionnaire which is designed to help you think about things to help achieve your true vision for your area.
Will I receive something after the visit?
Yes. You’ll receive a detailed written report by email, including photos, ideas, and answers to any questions raised during our walk-through.
Is an on-site consultation enough on its own?
For many people, yes. If you want advice rather than drawings, this service can be all you need.
Can this help with garden maintenance advice?
Definitely. Consultations often focus on plant care, pruning, or refreshing existing gardens.
Garden Concept Plan – FAQs
Does a concept plan include plant names?
No. A concept plan shows general plant groupings rather than specific species, giving you flexibility in final plant selection.
Can I use a concept plan with a contractor?
Yes. The plan is drawn to scale and can be followed by a contractor for layout and hard landscaping.
Is a concept plan suitable for DIY projects?
Yes — this option is ideal for confident DIY gardeners who want professional guidance on layout.
Can I add a planting plan later?
Absolutely. Many clients start with a concept plan and add a planting plan once the layout is finalised. The concept plan will give general details on plant types.
Garden Planting Plan – FAQs
What if my garden already has beds in place?
A planting plan is perfect for this situation. It provides plant selection and placement without changing the existing layout.
Are plants chosen for Christchurch conditions?
Yes. All plant selections are tailored to your site, soil, climate, and exposure.
Will I get a shopping list?
Yes. You’ll receive a clear plant list so you know exactly what to purchase.
Can I plant the garden myself?
Yes. The plan is designed to be easy to follow for homeowners or contractors.
Can you shop with me so I know what to look for?
Yes. we are happy to take you shopping and teach you what to look for.
Can you shop for me and place the plants in their locations?
Yes. We offer a full shop and placement option for those who want that side of it done for them.
Complete Garden Design Plan – FAQs
Is this the best option for most clients?
Yes. The combined concept and planting plan provides the most clarity and value and is the option most clients choose.
Will this plan include plant quantities?
Yes. All plants are listed with names and quantities for each area.
Can I stage the garden over time?
Absolutely. The plan allows you to implement the design in stages if needed.
Garden Design Process – FAQs
How long does the garden design process take?
Timeframes vary depending on the size and complexity of the project, but we will discuss expected timing during the initial site visit.
How accurate are your estimates?
Estimates are provided in good faith and are generally fairly accurate. If additional time is required, this is always discussed first.
How do I share design ideas?
We will email you a basic questionnaire where you can communicate your views and also send us pictures or videos of things you like. The whole process will be colaboritive throughout to ensure you have full input.
Can I give feedback during the process?
Yes — feedback is encouraged and essential to achieving the right outcome.
Garden Maintenance – FAQs
Do you offer one-off garden tidy-ups?
Yes. One-off visits are available, as well as regular maintenance schedules.
What areas of gardening do you cover?
Services include weeding, shrub pruning, hedge trimming (low to medium), and topiary pruning.
Do you work with rental or commercial properties?
Yes. This service is well suited to rental homes, commercial sites, and body corporates.
Do I need to provide tools or equipment?
No — we bring what’s required for the work.
